ISO Certification

Continuous Improvement

Cooner Wire is committed to operating its Quality System to the requirements  of ISO 9001:2015, and to continually improve the effectiveness of the system.

Cooner Wire expects its employees to:

  • Use the Quality System
  • Commit to serving the customer
  • Contribute to the continuous improvement objectives

Quality Objectives:

Cooner Wire will strive for continuous improvement in specific business objectives encapsulated in the following:

  • Process Quality
  • Quality System Performance
  • Customer Satisfaction
  • Delivery Performance
  • Supplier Performance
  • RMA Analysis
  • Employee Satisfaction

The Cooner Wire Quality System, Quality Policy, and Quality Objectives are monitored daily.  Internal quality audits are conducted twice a year and outside audits annually to ensure these objectives continue to meet the changing needs of the business and its customers.